FOR CUSTOMER SUPPORT / BUSINESS INQUIRIES
PLEASE CONTACT...
E-mail:
Business Address:
Fleur-de-Lis Pret-a-Porter
4245 N. Central Expy Ste 490 Dallas, TX 75205
Phone:
214-307-2899
Returns Address:
Fleur-de-Lis Pret-a-Porter
3948 Legacy Dr. Suite 106 Plano, TX 75023
214-860-7385
Phone:
Note:
All mail must be addressed to Fleur-de-Lis Pret-a-Porter. All mail without Fleur-de-Lis Pret-a-Porter included in the addressee line on the envelope will be returned-to-sender as “undeliverable addressee unknown” by the Postmaster. If you are sending mail to the Designer you can include her name. However; to ensure delivery you must add a "Care Of Fleur-de-Lis Pret-a-Porter" line to our mailing address.
Example of Addressed Envelope:

Jane Doe
123 W. Happy St.
Pleasantville, USA 12345
Ramona Jenkins
C/O Fleur-de-Lis Pret-a-Porter
4245 N. Central Expy. Ste 490
Dallas, TX 75205
Returns: All eligible online purchases may be sent back to Fleur-de-Lis Pret-a-Porter 3948 Legacy Dr. Suite 106 Plano, TX 75023. Just return the item in the original package with tags to receive your refund. A pre-paid, pre-addressed return shipping label will be provided with every order purchased on our website. Final Sale items, and discounted or marked down merchandise are considered Final Sale and are unable to be returned. Items bought with a coupon or discount code can be returned for the amount paid after discount/coupon. You can only use the coupon/discount once. After the return the coupon/discount will not be eligible for use on a future purchase. If you have questions about the return policy or making a return, you may contact us at info@fleurdelispretaporter.com Please allow up to 10 business days from when we receive your return for your return to be processed. Business days are Monday-Friday except for federal Holidays. Return processing begins after your package is delivered to us. All eligible, unworn, unused items you would like to return for a full refund to your original payment method must be sent back to Fleur-de-Lis Pret-a-Porter 3948 Legacy Dr. Suite 106 Plano, TX 75023. within 30 days of the receipt date of product purchase in original package with tags attached. A pre-paid, pre-addressed return shipping label will be provided with every order purchased on our website.
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